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Showing posts from December, 2019

How to make Collaboration Audio Dial Plan

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Folks, In this post, I am sharing the dial plan topology that I use to make for all my accounts. This particular sample shows dial plan based on migration strategy. Real Quick on the setup - We have multiple Call Manager Express Sites , Call Manager Clusters as well as Session Manager Cluster currently. Proposed design - consolidate all sites into one Unified Communications Manager Cluster. This dial plan talks about how to achieve the proposed design leveraging phased migration approach. That would mean as we migrate the sites , inter site dialing between the migrated sites and old sites would leverage SME ILS/GDPR mechanism to advertise dial plan and route the call. Take a look below- This is the sample dial plan for your reference, enjoy!

Music On Hold - Decision, Allocation, Troubleshooting

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Decision Tree for IP Voice Media Streaming Service on what resource to allocate What Audio File and MRGL to choose  Music On Hold SIP Trace - Troubleshooting reference