web dialer configuration on CUCM

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Web Dialer is the feature which helps you to dial through web using your IP Phone.

Its configuration is pretty simple as the application user is auto created. All you need to do is-

1. Enable the web dialer service.
2. Go to Service Parameters > web dialer - Provide CTI Manager Primary and Secondary Servers.
This would require restart of the service.
3. Assign "Standard CTI Enabled" user group on your End User Configuration. Your end user should have your IP Phone as controlled device.
4. Access web dialer service : https://<IP-Address-CTI-Manager>/webdialer/WebDialer
5. Enter the username and password and you are done.

Enjoy the web dialer service!

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