Error: License file format error

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I have see such kind of error only in one scenario when we need to upload the license for CUPC client on CUCM running on UCS appliance.

Why we get this error message:-
It's only because Call Manager doesn't understand UPC*.lic file format. For CUCM, CUPC is another endpoint and another phone unit. Hence, it needs the same file format as we use for phone unit DLUs which is CCM*.lic file format.

How to resolve it:-
Cisco Licensing Team should provide you the license file with CCM*.lic format for UPC client.

Snippet of correct license file for UPC -

INCREMENT PHONE_UNIT cisco 8.0 permanent uncounted \
    VENDOR_STRING=<Count>300</Count><OrigMacId>XXXXXXXXXXXX</OrigMacId><LicMac>XXXXXXXXXXXX</LicMacId><LicFileVersion>2.0</LicFileVersion> \
    HOSTID=HOSTNAME=XXXXXXXXXXXX OVERDRAFT=15 \
    NOTICE="<LicFileID>licensefilename</LicFileID><LicLineID>1</LicLineID> \
    <PAK></PAK>"


Snippet of incorrect license file for UPC -

INCREMENT PHONE_UNIT cisco 5.0 permanent uncounted \
    VENDOR_STRING=<Count>300</Count><OrigMacId>XXXXXXXXXXXX</OrigMacId><LicFileVersion>1.0</LicFileVersion> \
    HOSTID=HOSTNAME=XXXXXXXXXXXX \
    NOTICE="<LicFileID>licensefilename</LicFileID><LicLineID>1</LicLineID> \
    <PAK>11111111</PAK>"


Please note that the sample file is for UCS server and all the red italics fields should be populated with correct information.
XXXXXXXXXXXX should be replaced with CUCM MAC address.
11111111 should be replaced with your PAK number.
licensefilename should be replaced with the file name which licensing team will send you.

Comments

  1. hkhemani26 January 2012 at 12:25

    I am running into this issue. Is there a Cisco bug ID for this?

    ReplyDelete
    Replies
    1. Shikha Sharma26 January 2012 at 21:39

      Hi Reader,
      No, there is no Cisco bug filed for it. Its essentially because of the incorrect file you are using, not call manager problem.

      Delete

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