How to download saved voicemails

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Its not as difficult as it sounds. Its pretty simple actually.
When you install Cisco Unity, it installs Windows exchange server too. Unity only supports Exchange or Domino as the message store options, all the voicemails run on exchange server. Also, webmail is enabled by default.

All you need to do is following-
1. Get into Cisco Unity via mstsc
2. The URL to get into user's voicemail is-
http://<exchange IP>/exchange
Exchange IP should be same IP as that of your unity.
3. Login with the user's credentials- Alias as his username and password.
4. If you don't know his password, reset it from AD users and computers.


A Tip- If it doesn't show you anything in the inbox and stuck on loading, update java on server!

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